Emergency Spill Response Across the South of England & Wales

When oil or low hazard, spills occur, rapid action is essential. A Better Service provides a fully compliant 24/7 Emergency Spill Response service designed to contain, control and remove hazardous substances quickly, safely and professionally.

Environmental incidents can escalate within minutes. A fast, structured response reduces environmental harm, limits business disruption and helps organisations meet their legal responsibilities under UK environmental regulations.

Why Emergency Spill Response Matters

Hazardous spills pose serious risks to:

Soil and land quality
Groundwater and surface watercourses
Local ecosystems and wildlife
Public health and safety

According to Environment Agency guidance, businesses must take all reasonable steps to prevent pollution and respond effectively to incidents. Spills can occur anywhere; industrial sites, transport routes, storage facilities, construction sites, forecourts and more.

Whatever the cause, a swift and competent response is vital.

24 HOURS EMERGENCY SPILL RESPONSE CALL: 0118 934 0104

Our 24/7 Emergency Spill Response Service

Operating across the South of England and Wales, our trained operatives are equipped with:

Specialist spill response vehicles
Pumps and recovery equipment
Tools for soil, surface and watercourse protection

From first call to final waste disposal, we manage the entire process with transparency, professionalism and full regulatory compliance.

Our Emergency Spill Response Process

At A Better Service, our emergency spill response service includes the following:

Immediate Mobilisation & Risk Assessment

Once notified, our team deploys immediately. On arrival, we:

Secure the affected area
Identify hazards
Isolate the source where possible
Prevent further spread of contaminants

Safety is always the first priority.

Recovery & Clean-Up

Depending on the incident, we may:

Pump liquids into secure containers
Excavate contaminated soil
Clean hardstanding and affected surfaces
Remove and classify all waste for compliant disposal

All waste is handled in line with Duty of Care requirements and current environmental legislation.

Firewater Removal

Following fire and rescue operations, extinguishing water can become contaminated. We safely remove, contain and dispose of firewater to prevent secondary pollution and ensure regulatory compliance.

Reporting & Communication

Throughout the process, we maintain clear communication with:

Site managers
Insurers
Regulatory bodies (where required)

Our documentation provides full reassurance that the incident has been managed responsibly and in line with best practice.

Emergency Spill Response Services

Oil Spills

From minor leaks to major discharges, we contain and recover oil quickly to prevent spread across soil, hardstanding or drainage systems.

Heavy Oil Spills

Thicker oils require specialist absorbents and pumping equipment. Our operatives use the correct materials for efficient recovery and thorough decontamination.

Soil & Water Contamination

Where pollutants have entered the ground or watercourses, we assess the extent of contamination and carry out remedial actions to reduce long‑term environmental impact.

Mixed & Specialist Contaminants

From industrial liquids to complex waste mixtures, we provide a flexible, fully compliant response tailored to the nature of the spill

A Trusted Partner in Environmental Emergencies

Choosing the right contractor during an environmental incident is critical. A Better Service delivers:

Rapid mobilisation
Experienced, trained personnel
Specialist equipment
Full regulatory compliance
Clear communication and documentation

5 STAR* REVIEWS

    
 
 
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   Joan Child 
 
 
 
  Always a reliable friendly service !
  
 
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   Angela Barratt 
 
 
 
  Thank you ABS for delivering an excellent service above and beyond the norm. Our operator Steven Jones was so careful getting the tanker through a tricky access. Nothing was too much trouble for him and it certainly wasn’t the most straightforward of jobs. The booking service was quick and efficient too. Can’t recommend highly enough so thank you to all.
  
 
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   Tom Nelson 
 
 
 
  Great service and very helpful staff. Very easy to deal with - highly recommend. Had extremely good equipment for the job too.
  
 
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   Amber Valentine 
 
 
 
  What an amazing company = we under estimated how many toilets we needed due to having mainly women. Will not do that again. They came out within 2 hours to empty. Thanks you Rose and the driver.
  
 
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   Lynne Blencowe 
 
 
 
  Excellent thank you
  
 
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   Ben Mounsey-Heysham 
 
 
 
  An excellent service from ABS. They came on time and emptied my septic tank. Really nice and knowledgeable driver. Reasonably priced too. Would highly recommend.
  
 
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   Mark Thomas 
 
 
 
  very good company to deal with, would recommend. lovely bunch of people
  
 
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   Kathlyn Kwa 
 
 
 
  Rather dodgy drive down to property  but Darren managed perfectly and completed  excellent job. Completely satisfied with service
  
 
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   Iain Montgomery 
 
 
 
  Excellent service, call answered straight away and driver booked for next day. Turned up on time and did an amazing job on a blocked pump chamber. Wouldn't hesitate to use these guys again. Great Job.
  
 
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   Jenny Hopes 
 
 
 
  Excellent service and nice to deal with a business where the call was answered quickly (which was at the weekend). The tanker was organised as a matter of urgency and came out very early as requested. The driver was very helpful and pleasant and the job was done efficiently and quickly. The company really does ‘live up to its name’ and we would definitely use ABS again plus would thoroughly recommend to others.